Returns & Exchanges
At L:a Bruket, we want you to be completely satisfied with your natural skincare ritual. If a product does not meet your expectations, you may return it in its original, unopened condition within 14 days of delivery.
Initiate Your Return
Contact our customer service team with your order number and the reason for return to receive a pre-paid shipping label and return authorization.
Prepare the Package
Place the unused products in their original packaging, ensuring they are securely wrapped to prevent damage during transit back to our coastal workshop.
Ship the Items
Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location, keeping a copy of the tracking number for your records.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing